Refund policy

We generally do not accept returns.

However, we understand that exceptional situations may arise, and return and refund requests are handled on a case-by-case basis. Please contact us at info@humus-records.com with your order details and the reason for your request.

We will review your message and get back to you within 5 business days. We are always happy to discuss any issue and do our best to find a suitable solution.

If your order arrives damaged, defective or incorrect, please contact us with your order number and, if possible, photos of the item and packaging.